In February last year DogPlay was voted Best Pet Daycare in Vancouver in The Westender’s Best of the City. After working so hard to build an amazing team and execute our vision of not just babysitting dogs, but enriching their lives, it felt incredible to get that recognition. It was also a surreal experience because we had no idea these awards were happening. We hadn’t promoted them or asked a single person to vote. It was truly an organic surprise that meant a lot to everyone here.
At the end of 2016 I saw a post from The Westender announcing the 2017 Best of the City awards. I shared the post to our social media and Danielle and I put our heads together to come up with a plan to get people to vote. In the end, we realized that winning in 2016 was so special because it was all you guys. The best gifts in life are the ones you don’t ask for, the ones you don’t expect, the ones that come to you because someone loves you and wants you to know it. We decided to leave it be see what happened.
I can’t lie, I was nervous.
Then, in early February, I received an email congratulating DogPlay on once again being voted Best Pet Daycare! High-fives were thrown, whoops were whooped, and all the dogs joined me with a chorus of barking in the daycare. You guys had come through for us again!
And then something very curious happened. I got a second email from the Westender.
It seems that not only had we been voted Best Pet Daycare in the 2017, but also Best Pet Grooming! I really couldn’t believe this. It’s not that I didn’t have faith in our grooming team but we’re so new to this part of the industry and there are so many amazing grooming salons in Vancouver, it seemed impossible for us to take top spot.
At the end of the day there’s really one big reason for the success of DogPlay grooming: Alexis Krentz. Danielle and I did our research and bought the best equipment we could find - even having some pieces custom made. Our Handlers are always on deck to help soothe an unsure dog. And none of that matters without the talent, patience, and hard work of Vancouver’s best groomer.
It wasn’t an easy road for Alexis. She came to DogPlay with a wealth of experience, talent, and vision. She can look at a matted, scruffy pile of fur and see the final cut before she ever reaches for scissors. There isn’t a breed specific cut that has stumped her yet (although she’s been known to question what “short, but not too short” means).
Even so, we challenged her for more.
Grooming at DogPlay means you often don’t get to see the owner at drop-off for specific instructions. You need to know what dogs are going home when to get your timing right. You need to get dogs groomed in a timely fashion without sacrificing any quality. And you need to do all of this while maintaining DogPlay’s stress-free environment.
Day after day Alexis has crushed it at DogPlay. She is always learning and improving. She’s one of the hardest working people we have met and always has a positive attitude whether it’s the first dog of the day or whether she’s working into the evening. Her talent as a groomer is surpassed only by the strength of her character.
So congratulations Alexis – it may not be her name on the award, but make no mistake about it: Alexis Krentz is the best groomer in Vancouver.